Terms and Conditions

 

theraventilo™ · Customer Care

Terms and Conditions

These terms govern purchases and use of the theraventilo™ online store.

Store termsOrders & paymentCustomer responsibilities

Agreement to Terms

By accessing the store or placing an order, you agree to these Terms and Conditions and any policies incorporated by reference, subject to applicable law.

Product Information

We aim to present product descriptions, images, dimensions, materials, capacity, included parts, compatibility information, availability, and prices accurately for our Tea and the Rituals of a Healing Lifestyle. Display colors and appearance may vary by device, and minor errors may occasionally occur.

Orders

Submitting an order is an offer to purchase. We may accept, reject, limit, or cancel an order where reasonably necessary, including for availability, pricing errors, suspected fraud, payment issues, or legal restrictions.

Prices & Payment

Prices are shown in the currency displayed by the store. Applicable shipping, taxes, discounts, and final charges are shown at checkout where available.

Shipping & Delivery

Shipping is governed by our Shipping Policy. Delivery estimates are not guarantees unless expressly stated otherwise.

Returns & Refunds

Returns, cancellations, and refunds are governed by our Return & Refund Policy and applicable consumer law.

Acceptable Use

You may not misuse the store, interfere with its operation, attempt unauthorized access, submit malicious code, use the site for unlawful purposes, or infringe the rights of others.

Intellectual Property

Store content, branding, graphics, text, and other materials are protected by applicable intellectual-property laws and may not be copied or commercially exploited without permission except as allowed by law.

Limitation of Liability

To the maximum extent permitted by applicable law, liability arising from use of the store is limited as provided by law. Nothing in these terms excludes rights or remedies that cannot legally be excluded.

Changes to These Terms

We may update these terms from time to time. The version posted on the store at the time of use or purchase applies as provided by applicable law.

Business information

theraventilo™

Legal company: Xiamen Laierfu E-Commerce Co., Ltd.

Owner: Chen Wei

Website: theraventilo.com

Email: service@theraventilo.com

Phone: +86 592 504 6026

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM

Address: Unit 02A, 7th Floor, Tower A, Free Trade Financial Center, No. 7 Yunan 4th Road, Xiamen Area (Bonded Zone) of the China (Fujian) Pilot Free Trade Zone, Xiamen, Fujian, China

Last updated: October 8, 2026